One Platform. Infinite Telemedicine.



Enterprise Telemedicine Success

Enterprise Telemedicine Approach More successful

Download the 2018 U.S. Telemedicine Industry Benchmark Survey to learn about success factors and challenges for telemedicine programs nationwide. Download Survey report


What makes REACH 5.0 Unique?

Clinical Configurability

REACH 5.0 provides the ultimate in flexibility, allowing you to configure specialized clinical workflows for any medical specialty in any care setting. This is accomplished using a groundbreaking new technology called REACH Clinical Widgets. Clinical Widgets are configurable apps that support each key function in a telemedicine consultation. By grouping Clinical Widgets together you can define service lines, each with a unique clinical workflow. Additionally, each physician can choose default widgets to further refine workflows to suit their individual patient engagement preferences. Learn More »

Future Ready Architecture

REACH 5.0 is a secure, browser-based telemedicine platform. No expensive, proprietary hardware is required. You can use any standard Mac or Windows PC – or any standard tablet including iPad, Android or Surface – at the point-of-care and the remote physician's location. Also, because REACH 5.0 lives in the cloud, there is no need to install or maintain local software. Simply log into the secure URL from your web browser for all remote consultations and all reporting and administrative functions. Learn More »

Clinical Workflow and Collaboration

Collaboration between bedside clinicians and remote specialists improves the effectiveness of telemedicine. The clinical workflow capabilities of REACH 5.0 are designed to foster collaboration among the entire care team and help guide patient evaluation, diagnosis and treatment decisions. Clinical workflows in REACH extend far beyond basic operational workflow (such as defining when a specialist should join a consultation) to map out complete treatment protocols. Learn More »

Enterprise Telemedicine Platform

The term 'telemedicine platform' is commonly used by vendors but not all platforms are created equal. Do you need a telemedicine platform that allows you to configure unique clinical workflows for each specialty, in each care setting? One that allows your doctors to further refine workflows to suit their individual patient engagement preferences? How about the ability to monitor and report on clinical performance measures? With REACH 5.0, you can do all of this and more from a secure URL in your web browser, using any standard computer or tablet with no software to install or maintain. Learn More »

Physician Friendly

Patient consultations via telemedicine harbor unique challenges compared to in-person consultations. REACH 5.0 is designed to recreate the bedside experience by maximizing focus on the patient while providing only clinically relevant data. The remote physician always has a full-screen view of the patient — multiple screens or applications are never needed. Each physician can set up personal shortcuts to tailor consultations to their patient-engagement preferences for each setting of care. And each physician can use their own tablet, laptop or PC with no software to install or maintain. Learn More »

Data-Driven Telemedicine

With REACH 5.0, you can establish a data-driven telemedicine program. Data captured by the REACH Clinical Widgets is available through the analytics dashboards and reports in REACH 5.0. You can monitor telemedicine program performance, compare results among participating facilities, identify areas for improvement, and quantify and demonstrate the value of telemedicine to senior leadership. Additionally, you can monitor clinical performance measures relevant to attending physicians, consulting specialists, service lines, specialties, individual consultations, and the telemedicine program as a whole. Learn More »

Two-Way EMR Integration

REACH 5.0 offers seamless integration between REACH telemedicine consultations and your EMR. Integrating REACH with your EMR can streamline telemedicine workflows, eliminate dual documentation and increase efficiency during telemedicine encounters. REACH 5.0 offers a variety of EMR integration options to provide the most appropriate solution for each provider, up to and including field-level mapping to and from multiple EMR systems. Learn More »

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Telemedicine Reimagined

We could not have picked a better platform to introduce our system to the wonders of telemedicine.”

— Dr. Colin McDonald, Novant Health

Effective Telemedicine is within REACH

The REACH telemedicine platform is based on a unique approach that helps providers rapidly create and sustain effective telemedicine programs. Highlights of this unique approach include:

The Software Advantage — As a software‐​based solution, REACH 5.0 is highly adaptable, easily expanded and widely deployable across a variety of devices and care settings in support of the full healthcare continuum. Learn More »

Clinical Software Services — REACH 5.0 includes collaborative clinical workflows and protocols that support multiple medical specialties. And to recreate the bedside experience for doctors and patients, REACH provides unique support for individual physician engagement preferences. Learn More »

Administrative Software Services — REACH 5.0 provides the reports and analytics dashboards needed for full‐​spectrum monitoring, ranging from overall telemedicine program performance to individual consultations. Learn More »

EMR Integration — REACH 5.0 offers a variety of integration options to provide the most appropriate solution for each provider, up to and including field‐​level mapping to and from multiple EMR systems. Learn More »

Enterprise Telemedicine is within REACH

REACH 5.0 serves as a platform that enables providers to fine‐​tune clinical and administrative functionality as they create enterprise telemedicine programs that span multiple medical specialties and care settings. Whether you define “enterprise” as a private practice with one physician, a nation‐​wide healthcare system with thousands of physicians, or anything in between, the REACH platform is easily configured to suit your unique needs. Learn More »

The Telemedicine Software Company

REACH Health is the telemedicine software company. Unlike other telemedicine solution providers that began in a conference phone factory or a robotics lab, we were envisioned by physicians and created in a hospital. From the beginning, we recognized the inherent limitations of hardware‐​based systems and the contrasting flexibility afforded by software solutions. The REACH telemedicine platform today continues to be designed by hands‐​on physicians, and built by expert software engineers using the latest in web‐​based technologies. Our entire team is deeply committed to the success of each customer and the attainment of their telemedicine objectives. Learn More »

Everything was designed to fit seamlessly into our partner hospitals’ existing workflows. The key was to work within the constructs of what they had and build out from there.”

— Dr. Ray Reichwein, Penn State Hershey Medical Center