Telepsychiatry software from REACH Health support the needs of remote psychiatrists and bedside clinicians by providing a clinical toolset that focuses on capturing core clinical data to assist with the immediate assessment, treatment recommendations, and follow up care of psychiatric patients.
Whether the patient is in need of emergency psychiatric triage for immediate assessment and referral, a general behavioral health evaluation for diagnosis and management of broader psychiatric conditions, or something in between, REACH Health provides a telemedicine solution that supports the collaborative clinical workflow and documentation for behavioral health consults within multiple care settings.
Telepsychiatry Software for Psychiatric Triage
Mental disorders and/or substance abuse are related to one of every eight ED cases in the U.S., equaling 12 million visits annually. Because these patients must be segregated and monitored, they can represent a costly drain on human and physical resources. In spite of the Joint Commission recommendation that ED boarding timeframes not exceed 4 hours in the interest of patient safety and quality of care, patients may wait hours, or even days, to see a psychiatric specialist for screening and disposition. REACH Health telepsychiatry software is specifically designed to quickly rule out medical conditions such as acute psychosis caused by hypoglycemia, infection, or alcohol/substance abuse, and diagnose underlying psychiatric disorders.
Through the unique modular approach enabled by REACH Clinical Widget® applications, psychiatric consultations are streamlined using data fields for labs, vitals and medical history, and a Mental Health Triage Checklist. These are shared collaboratively between the ED clinicians and remote psychiatrist to facilitate accurate and timely assessments and treatment decisions. Additionally, a timer is always visible to assist the care team in monitoring the length of stay (LOS) in the ED.
General Behavioral Health Evaluation
For broader behavioral health evaluations, REACH includes additional widgets used to diagnose, treat and document neurocognitive disorders such as Alzheimer’s disease, as well as mood disorders, anxiety disorders, substance abuse and others. This comprehensive set of clinical tools enables the remote psychiatrist to assess and document a patient’s orientation, registration, attention, calculation, recall, and more within the clinical workflow defined by the psychiatric evaluation widgets.
At the conclusion of a psychiatric triage evaluation or a general behavioral health evaluation, the specialist can make a recommendation for the patient, alleviating delays and helping to improve ED throughput. A detailed consult report is generated to provide a comprehensive view of the patient encounter. The results of the consultation can also be uploaded to the patient’s medical record in the EMR to ensure that historical treatment information is up to date.
Contact us to learn more or request a demonstration of this next-generation psychiatry telemedicine solution.